Refund Policy

We reserve the right to refuse service.

Return Policy

We Do Not Issue Refunds. Store Credit Only (with exceptions)

Final Sale on ALL Sale Items.

All unopened items may be returned within 3 days of delivery for store credit only!!(Excluding undergarments and accessories) We are a boutique and carry limited quantities of the merchandise we sell. 

Exceptions for Items being sent  back to us, must be returned with all labels intact and be free of stains, damages, and/or odor (Smoke,etc)

Return shipping is the responsibility of the customer, unless the return is a result of our error (Incorrect item or color per order request.) and must be received in 5 days of exception request being granted by Binford Girls Boutique LLC

IF ITEM IS DEFECTIVE PLEASE CALL STORE IMMEDIATELY DO NOT SEND IN PACKAGE WITHOUT SPEAKING WITH A REPRESENTATIVE. You may also send us a message via email at: support@binfordgirlsboutique.com. Please include your name and order number in the subject line.

Binford Girls Boutique must be notified within 24hrs of package delivery of any defects/malfunctions.(buttons missing, zipper broken, etc.) Please note that original shipping charges are non-refundable and are not included in store credit/returns for store credit. Merchandise must be returned to the store prior to us issuing any store credits or exceptions for store credit. 

Return Address/Contact Details:

151 St Clair Square, Fairview Heights, Il 62208  

support@binfordgirlsboutique.com /Ph: 618-7267129

We are not responsible for lost packages or unclaimed packages , All Priority Mail packages are shipped with Insurance up to $100

In the event a package is unclaimed Usps will return back to Binford Girls Boutique, We will contact you to advise and a reshipment charge will be accessed.

If no contact is made within 60 days, we will issue a store credit minus shipping and handling on all unclaimed packages. 

In the event of a lost package the customer must file a claim directly with USPS and is not the responsibility of Binford Girls Boutique LLC